Appointments

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 0121 588 2286

Please note all initial appointments are currently via Telephone only during the COVID19 Coronavirus Pandemic. If  FOLLOWING your telephone appointment, you need to be seen face to face this will be arranged by the GP

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

How to See a Doctor

Consultations are by appointment.

In order to make an appointment telephone 0121 588 2286. You will be offered the earliest appointment to see a doctor. It may not be possible to see the doctor of your choice on the same day.

Please make separate appointments for each member of your family needing to see the doctor.

If your case is URGENT you will be seen on the same day, but not always by the doctor of your choice.

We also have a smoking advisor who visits our surgery every Tuesday between 12.30 and 14.30 to help people who want to stop smoking. This is a drop in clinic so you do not need an appointment to see him.

Extended GP Appointments

Practices are working in partnership to provide additional GP appointments between 6.30pm – 8pm during the week and also over the weekend, If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  Your appointment may be with another practice in the area and may not be at your registered practice.​

How to See The Practice Nurse

Consultation is by appointment. Please telephone the surgery or call in person to book an appointment: services offered by the practice nurse

• Childhood vaccinations
• Holiday vaccinations
• Cervical smears
• Breast examinations
• General health checks
• Ear syringing
• Dressings

Chaperones

When you have an examination done by the doctor you will be asked if you want a chaperone present. Breast and pelvic examinations are mandatory that a chaperone is present. Examinations will be carried out in a gentle manner with the patient’s dignity and comfort in mind.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Home Visits (Urgent)

If you require an urgent home visit please try to telephone
before 11:00 and try to give the receptionist an idea of what is wrong. This helps the doctor to see the most urgent cases first and also to plan their calls efficiently.

Home Visits Non Urgent

For all non-urgent domiciliary visits including routine geriatric visits, postnatal visits and follow-up after hospital discharge, please telephone to make an appointment with the receptionist before 11:00 if possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).